Sub account data cannot be exchanged

I have created a new sub account on the PS platform, which has caused my official website data to be unable to synchronize. This has resulted in me being unable to use the web store to purchase anything. I hope this serious bug can be fixed. I want to buy the fashion I like
Last bumped on May 18, 2025, 11:43:39 PM
Hi there, users are able to change which sub-account they're accessing in-game by using the account selection tool found in the top-right of the character selection screen in-game. They're also able to do this on our website by using the "Switch Account" feature found on the top of our website.

Additionally, as mentioned here:

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Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.
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I have created a new sub account on the PS platform, which has caused my official website data to be unable to synchronize. This has resulted in me being unable to use the web store to purchase anything. I hope this serious bug can be fixed. I want to buy the fashion I like

The key issue is that I am unable to switch sub accounts in the upper left corner, and the role information displayed in the upper left corner is also inaccurate. That's why I am reporting this bug again, and I hope that technical personnel can help me solve this problem
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Is there an option in the top-left to switch which sub-account is used by the website?
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."

-GGG, 2015
There is a switching option, but I cannot switch normally, and my main account information is displayed incorrectly. The main account information shows a level 1 role that I have never created before, and it cannot be deleted

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