Different email different support response
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How come for a different email support can respond within minutes, and from my account that has been locked for refund and had my steam unlinked to it, it takes more than a week to get an email regarding a simple link to account and unlocking my account so i could play the game, can't even play poe1, not to say that i bought again a game because i got locked out of any way to unlock my account again. It seem to me that they can't or won't solve simple tasks as linking an account or unlocking to i could link it myself, but they would respond just so you could wait more to the other email chain.
Last edited by Yrone_GGG#9576 on May 14, 2025, 2:51:56 PM Last bumped on May 14, 2025, 2:51:59 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. |
