Im done with this game

This is my 3rd toon that I’ve gotten to end game, grinder 100s of hours. Just to get stuck on a map loading screen AGAIN!!!!!! I want a refund on my game. This is absolute bullshit. I’m so angry and upset. I love this game but I can’t keep grinding toons to level 80 just for them to get bricked on a map loading screen. It was a grimshaw map. I’ve uninstalled the game until full release.