GGG support ignoring me please help

My first account was locked Calm_chaos#5474, it was cuz of i refunded poe2 cuz of low fps, yes i bought some mtx with this 300 coins they gave me i know, first time i contacted them, they said [Removed by Support] go cancel refund then we talk.
So i bought new pc, bought poe2 again, but now they just ignoring me for over 3 months, and i dont know that to do, i dont want to lose all that memories what started from 3.2 league.
Does anyone know that should i do? Forget about my account and create new, or wait wait wait and pray??
Last edited by Ayelen_GGG#0000 on May 13, 2025, 10:32:38 PM
Last bumped on May 13, 2025, 10:33:17 PM
"
My first account was locked Calm_chaos#5474, it was cuz of i refunded poe2 cuz of low fps, yes i bought some mtx with this 300 coins they gave me i know, first time i contacted them, they said [Removed by Support] go cancel refund then we talk.
So i bought new pc, bought poe2 again, but now they just ignoring me for over 3 months, and i dont know that to do, i dont want to lose all that memories what started from 3.2 league.
Does anyone know that should i do? Forget about my account and create new, or wait wait wait and pray??


Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you.

We are currently experiencing high volumes of Support requests. Rest assured we will respond to your email as soon as possible.

Report Forum Post

Report Account:

Report Type

Additional Info