[POE2] [CHARACTER BUG] I cannot see/use currency exchange.

Hello,
I'd like to start by saying this is my second character. I finished Cruel difficulty and i still cannot access Currency Exchange. On my first character (same account) i unlocked it by finishing normal difficulty. No matter what Gamble NPC i go to, there is no "Currency Exchange" option. I figured that it might be a bug when on my second character i haven't unlocked the CE by finishing the normal campaign, i thought that this problem will fix itself by finishing Cruel but it didnt. Can i get help?
Thanks