Stone Citadel Bug - Instant Death, Missing Loot, Stuck Map, and No Respawn

Dear Grinding Gear Games Support Team,

I am reporting a critical bug encountered while playing as a Tactician on Xbox Series X in Path of Exile 2, specifically in The Stone Citadel map. This was my first attempt at this Citadel, and I did not use any bug-exploiting mechanics. Below are the details:

Stone Citadel Bug Description:
- During the boss fight in The Stone Citadel, I successfully defeated the boss without difficulty. However, immediately after the boss's death, I was instantly killed by an unknown source of damage. Throughout the fight, I could withstand hits without being one-shotted, despite heavy visual clutter (light effects) that made it impossible to identify the damage source. Upon death, I observed task items and valuable loot dropping on the ground. I had three resurrection opportunities remaining, but after reviving, all floor items (including task items and loot) were missing. Additionally, the map became stuck, displaying an "in progress" status, preventing me from restarting or re-entering. I searched nearby maps extensively, but The Stone Citadel did not reappear, effectively locking me out of progressing this content.

Impact and Community Frustration:
- This bug caused significant progression loss, as I lost critical loot and access to The Stone Citadel, a rare and valuable endgame map. The map's failure despite successful boss completion, combined with missing loot and no respawn, is extremely frustrating. Community reports on forums and Reddit (e.g., "Map failed" bugs after clearing Stone Citadel) indicate this is a recurring issue, yet fixes have been slow. Players feel neglected, as GGG's response to bug reports often seems delayed, especially for console platforms like Xbox Series X. While Early Access (EA) is a testing phase, the accumulation of bugs—such as visual clutter, instant deaths, and map failures—disrupts fair gameplay and market stability. Many players, including myself, feel that bug prioritization lags unless raised by prominent figures (e.g., Fubgun). We urge GGG to address these issues promptly to restore trust in the console experience, as the current pace of fixes does not align with the expectations set by a paid EA model.

Additional Information:
- Platform: Xbox Series X
- Class: Tactician
- Context: No bug-exploiting mechanics used; heavy visual clutter during boss fight; three resurrection opportunities available but ineffective

Please prioritize investigating this bug, as it severely impacts endgame progression and player experience on Xbox. The recurring nature of Stone Citadel issues, as reported by the community, underscores the urgency for a fix. Let me know if you need further details or testing.

I had the same exact thing happen to me. I exited to character selection and that did nothing. Currently waiting for the instance to reset to see if that helps.