My account was banned because I withdrew items from the union

hello,administrators,My previous account [Removed by Support] withdrew items from the union, it was banned on the grounds of "Third Party Software"，Started: Apr 4, 2025, 1:07:27 AM,I promise that I have not used any third-party software，I just took out the 'Third Party Ultimatum Carving' from the union And used it，I believe many players have encountered the same situation as me,May I ask if it is possible to lift the account ban for me,I'll give it to you“ support@grindinggear.com ”Sending too many emails，but，Reply that the content that has already been appealed cannot be processed，I am just an ordinary player，I spend the same amount of time sitting in front of the computer as others,Devote the same amount of energy to building game characters，I hope you can understand my feelings。
After my previous account was banned, I repurchased this account,I dare not recharge again to purchase some things I need,But I really need it,Because I'm afraid of being banned again,I really hope you can lift the ban on my account,Thank you.