Linking xbox account

I linked my microsoft account where I have bought my path of exile, then today I wanted to play in my pc, hence I created an account with my email and linked the accounts. But even thought I'm not being able to play in the pc. What should I do?
Last bumped on Apr 29, 2025, 11:01:43 AM
If you’re talking about Path of Exile 2, you need to buy the game on each platform.
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Yuizinha#1719 wrote:
I linked my microsoft account where I have bought my path of exile, then today I wanted to play in my pc, hence I created an account with my email and linked the accounts. But even thought I'm not being able to play in the pc. What should I do?


Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Dont do that, i did that today linking my Xbox on PC to try out and LOST my Xbox account, all work is just GONE! I sent a message to support but not sure how long it will take, but this is driving me crazy.. i actually made the decision to keep playing this and not go to the D4 new season starting today, and this happened.. perhaps its a sign.. i just started this game and loved it, but I just cannot start over. in short, DO NOT LINK the accounts!
if all your characters are gone make a new character then log out to character select and then at the top right should be a drop down menu to switch sub-accounts when you linked it picked the new one just switch to the other one and you should have your stuff hope this helps
I created a caracter, logged out and was on the screen where you select characters and there was no drop down, not sure if I mentioned but I am on POE2 (not sure if makes a difference). The only options I had was to select the recently created one, create a new one and options. on the right side it was telling me to hit A with second controller to join. that is all I saw, perhaps my issue is deeper for some reason....
I am hoping support will answer quickly enough, I appreciate your help!
You dont see this at the top of screen on character select ?

https://imgur.com/a/VK4Q4Xd



Edit: Maybe its in a different spot on xbox but on pc should be at the top

Edit 2: I just helped someone with the same issues they said they hit "R" to bring that menu up try clicking the right stick in R3 for this or RT or RB
Last edited by LegitWicked#5086 on Apr 29, 2025, 11:09:12 AM

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