Bugged chat - only some messages show up

Having an issue with chat on Xbox series s. Each time I play for a few hours at time I only see a couple of global messages. It cant be right that over the span of 3 hours I see about 1 or 2 global messages; never had this issue on poe1.

In addition, some of those few messages that show up are in response to someone else but then the original message isnt showing up so I know something is up.

When I'm in a party as well messages arent coming through at all.

Ive installed the game several times but didnt seem to fix things..

Anyone has a solution to this?

As an update this is still happening, the rare messages that do come through are from fellow xbox players.

Same with trading, if i trade with a pc player its says trade cancelled and cant continue, the only 2 trades that have ever worked are from other xbox players. Crossplay is definitely enabled however.. quite frustrating