The skin I bought from the mall cannot be used. Can I return it?

I am a POE2 player. I bought Revenant Wings in the store, but I cannot use this skin in the game. Can customer service help me get a refund?
Last bumped on Apr 25, 2025, 3:18:14 PM
Could you please contact us at support@grindinggear.com so we can look into this further for you?
ok

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