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What should I do if I don't get a reply to my email for over a week regarding the top-up issue?
Last bumped on Apr 23, 2025, 11:41:22 PM
Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our Customer Support Update from January, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com

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