Help Request – Atlas Map Progress Bug (Completed Maps Show as "In Progress")

Dear Path of Exile Support Team,

I’m encountering a persistent issue with the Atlas progression system in Path of Exile 2. Here are the details:

Bug Description:

After completing a map (confirmed by the "Map Completed" message on the top-right corner), returning to my hideout shows the same map marked as "In Progress" on the Atlas.

Occasionally, the entire Atlas resets to a "shrouded" state (covered in fog) even after completion.

Steps to Reproduce:

Enter any map → Clear all objectives → See the "Map Completed" notification.

Return to hideout → Check Atlas → The map is incorrectly labeled as "In Progress" or fully reset.

Attachments:

Screenshots/videos showing:

The "Map Completed" notification in the map.

The Atlas incorrectly displaying "In Progress" or shrouded state afterward.

(Note: Attach files to the email or provide Google Drive/Dropbox links if size exceeds limits.)

Additional Information:

My account name: wailegegua

Region/server: Hong Kong

Occurrence frequency: [e.g., 100% of maps]

This issue significantly impacts my progression. I’ve tried restarting the game/client but the problem persists. Could you please investigate and advise on a fix?

Thank you for your time and support!

Best regards,
waigua

FWIW I'm having the same issue as are others. It's damn frusterating.