Could you kindly review the situation and lift the mute for me? Thank you very much!

Dear [Customer Service Team],

I hope this message finds you well. Recently, I was muted in the game and am now unable to communicate in the World Channel. The reason provided for this mute was that I posted transaction-related messages in the World Channel. However, I sincerely and solemnly declare that I did not post any content related to transactions.

I would greatly appreciate it if you could kindly review this situation at your convenience. If the review confirms that I did not violate any rules, I would be extremely grateful if you could lift the mute as soon as possible. This mute has indeed caused me a lot of inconvenience in my gaming experience.

Thank you so much for your understanding and support. I am eagerly looking forward to your reply and a satisfactory resolution to this issue.

My account ID is: niganmaaiyo666#5088.

Sincerely,
Last bumped on Apr 20, 2025, 2:21:48 AM
Hey there,

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

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