Could you kindly review the situation and lift the mute for me? Thank you very much!
Dear [Customer Service Team],
I hope this message finds you well. Recently, I was muted in the game and am now unable to communicate in the World Channel. The reason provided for this mute was that I posted transaction-related messages in the World Channel. However, I sincerely and solemnly declare that I did not post any content related to transactions. I would greatly appreciate it if you could kindly review this situation at your convenience. If the review confirms that I did not violate any rules, I would be extremely grateful if you could lift the mute as soon as possible. This mute has indeed caused me a lot of inconvenience in my gaming experience. Thank you so much for your understanding and support. I am eagerly looking forward to your reply and a satisfactory resolution to this issue. My account ID is: niganmaaiyo666#5088. Sincerely, Last bumped on Apr 20, 2025, 2:21:48 AM
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Hey there,
If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you. If you could please include your account name and 2-3 character names that would be greatly appreciated. |