can I get my account unlocked please?

Hi, it's been 2 weeks since I sent GGG an e-mail to unlock my other account which is locked for some reason I don't know why. I recently bought POE 2 and when I was going to login it said my account was locked. My other account is deltaweber#3334

I didn't receive a response since I sent the e-mail so I created this new account to post this because I don't know what to do anymore.
Last bumped on Apr 18, 2025, 11:17:54 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

Please keep in mind that we are working through a high volume of tickets currently, and adding additional tickets for the same issue will not change your place in the queue.

Report Forum Post

Report Account:

Report Type

Additional Info