Please properly communicate the DDOS/Server situation

This is understandably difficult to deal with, I assume, and it is not game balance/philosophy or bugs, but still at least for EU it is not a disconnect here or there, but at times is making the game unplayable, and I think you should at least properly communicate the situation in a post. Not everyone will watch every interview Jonathan and Mark give...

https://www.youtube.com/watch?v=D5_fGNdPyls&t=9905s