I am encountering an issue with the chat function on my account

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Bulrush#3045 wrote:

Earlier, I sent a message in the global chat channel expressing my desire to quickly assist new players or newcomers in experiencing the game. I did not mention anything related to monetary transactions, yet some players who wished to exploit such behavior for personal gain reported me. Unfortunately, your AI detection system incorrectly flagged my harmless communication and suspended my chat privileges for 4 days. This has severely impacted my gaming and social experience.

I believe there is room for improvement in your AI’s ability to distinguish between constructive community engagement and malicious intent. I kindly request that you review this situation and consider reinstating my chat privileges, as this penalty was both unfair and disproportionate to the circumstances.

I am a Chinese player. I will now resend the message I previously sent to the world channel for your reference 剧情章节1-6章，专车，有需要的M我

The meaning of translating this sentence into English is: With a plot. From Chapter 1 to Chapter 6 of the plot, I will only take you. Friends in need, please contact me.

This sentence does not involve any trading content.

If you agree with what I said, please help me solve my muting problem.

Thank you for reading my email, dear POE2 official support team.

Pls！！！！！！！