Can't seem to find/get my Twitch Drops.

"

ScalieTrash#5725 wrote:

The title pretty much says it all. My account is linked, I've claimed the
Honour Guard Rhoa Mount Effect / Hunter's Trophy Back Attachment
Azmeri Noble Deer Pet / and yet I can't seem to find them anywhere. Checked every toon and looked through the shop to see if they might be in there and nope. Checked all my stash as well. So any help would be very much appreciated I don't know if I have a bug or if I'm just being a little dumb at this point.