Is my account cancelled?

I just purchased the upgrade package today
My coins were also cleared.
Last bumped on Apr 21, 2025, 5:20:04 AM
Hi there,

So we can look into this for you, could you please send us an email at support@grindinggear.com?
"
Ian_GGG wrote:
Hi there,

So we can look into this for you, could you please send us an email at support@grindinggear.com?



I have sent an email, but there is no reply. Please come to the forum to ask. I have just started playing and have never encountered such a problem. My reply comes from the translation, so please forgive me if it is inaccurate.thx
Did you get your key from GGG directly, or a 3rd party reseller? If the latter, you (and the reseller site) appear to have gotten scammed: Someone bought a big pack with multiple keys, flipped the extras, and then charged back the purchase, at which point GGG revoked the keys associated. (Could also have been bought with a stolen CC.)
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
"
Summoner#6275 wrote:
Did you get your key from GGG directly, or a 3rd party reseller? If the latter, you (and the reseller site) appear to have gotten scammed: Someone bought a big pack with multiple keys, flipped the extras, and then charged back the purchase, at which point GGG revoked the keys associated. (Could also have been bought with a stolen CC.)


My activation method is a steam gift, and it has not been taken back from my steam, it is still in my inventory
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?
"
Sarno#0493 wrote:
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?


It was a gift from a friend. I have already played for 200 hours.
"
Sarno#0493 wrote:
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?


https://imgur.com/a/A9bkt0D
It's already 9 am on Monday here, and I have to wait until this time tomorrow

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