Is my account cancelled?

I just purchased the upgrade package today
My coins were also cleared.
Last bumped on Apr 21, 2025, 5:20:04 AM
Hi there,

So we can look into this for you, could you please send us an email at support@grindinggear.com?
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Ian_GGG wrote:
Hi there,

So we can look into this for you, could you please send us an email at support@grindinggear.com?



I have sent an email, but there is no reply. Please come to the forum to ask. I have just started playing and have never encountered such a problem. My reply comes from the translation, so please forgive me if it is inaccurate.thx
Did you get your key from GGG directly, or a 3rd party reseller? If the latter, you (and the reseller site) appear to have gotten scammed: Someone bought a big pack with multiple keys, flipped the extras, and then charged back the purchase, at which point GGG revoked the keys associated. (Could also have been bought with a stolen CC.)
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
"
Summoner#6275 wrote:
Did you get your key from GGG directly, or a 3rd party reseller? If the latter, you (and the reseller site) appear to have gotten scammed: Someone bought a big pack with multiple keys, flipped the extras, and then charged back the purchase, at which point GGG revoked the keys associated. (Could also have been bought with a stolen CC.)


My activation method is a steam gift, and it has not been taken back from my steam, it is still in my inventory
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."

-GGG, 2015
"
Sarno#0493 wrote:
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?


It was a gift from a friend. I have already played for 200 hours.
"
Sarno#0493 wrote:
There are some Path of Exile 2 Steam keys that only add the game to your Steam library - they don't give you a license that allows you to play the game.

You've said both that you "purchased" it, and that it was a "Steam gift".

Where, exactly, did you get the key from?


https://imgur.com/a/A9bkt0D
It's already 9 am on Monday here, and I have to wait until this time tomorrow

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