I need help 4 months without feedback
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I lost my account due to a data leak and I've been communicating with GGG since January, I've received 1 email every 2 months, I feel ashamed of GGG.
"Recently" 3 weeks ago, I received an email from GGG asking about my guild and recent purchases, but I haven't received a response yet. It's impossible that there isn't an online support team that can answer or respond to my email, please. It's humiliating that you invested a lot of money in the game and didn't get a decent return. Last bumped on Apr 12, 2025, 7:21:50 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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