Not Receiving Emails
Cannot log in through steam or change account email because emails are not going through.
Last bumped on Apr 12, 2025, 5:16:35 PM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? Please make sure to include your account name and discriminator.
If you have already contacted us via email, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. | |
I have submitted an email twice already.
First email was April 6th with one response and then silence. https://gyazo.com/ee67dfbc6b78285b559a254c934b2150 Second email was April 9th wit no response at all. https://gyazo.com/5ee6107aac2669bfeb0ce341be1b3447 Last edited by kittenfondler#4818 on Apr 12, 2025, 5:25:13 PM
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While I appreciate the reasoning you provided for deleting my picture, there is no mention of posting support correspondence on the CoC https://www.pathofexile.com/forum/view-thread/1457463 (which was only one reply, btw).
It also seems you missed the point of my post and did not review the image. Do I need to bring the forum post to Reddit or another platform where a different GGG employee might see it? It has been nearly a week of silence after an almost immediate reply, so I hope you can understand my frustration. I simply expect to do the most basic function of the product I paid for—which is to log in. You have removed evidence while providing no additional support or answers. Last edited by kittenfondler#4818 on Apr 12, 2025, 4:21:55 PM
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I went through your post history, https://www.pathofexile.com/account/view-posts/CoryA_GGG-0000, and it seems like you're actually just a robot. Continuous canned responses on fresh posts and then complete silence.
This is not how I expect a company this size to run. Pay real people, get real results. |
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