the game is unplayable i get kicked and game crashes on load

every time I turn Xbox on and load game, I get kicked out to the home screen and have to reload the game just to get a crash and a kick its wild you guys can't put a patch out that doesn't destroy the game for me!! I almost what my money back I mean what's the point of having a game you can't play and yes, I have done all the things I have cleared the cache powered my console down and reset that I've reset my net and router have reinstalled the game twice and STILL UNPLAYABLE!!! fix your game