my account is locked
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good afternoon, my account was locked because of the return, you asked for a return cancellation or refund to cancel the lockout, I made the refund, I also sent an e-mail, but no one responded to my e-mails, my account is still locked, can you help me?
Last bumped on Apr 12, 2025, 12:19:39 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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Thank you for responding, it will take more than a week, do you think it will take longer?
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Hey again,
Unfortunately, we can't speculate on the time it may take to get to your email. However, we are working as best we can to answer every email that is sent to us. | |
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I'm in a hurry because I'm late in the season, I hope it happens as soon as possible, thanks for your interest.
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