POE2 Account compromised / gear stolen
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Hello.
I play in the Steam client (Under the protection of the Steam Guard mobile authenticator) No other clients are connected. Someone managed to bypass the restriction on logging in from a new location. I did not receive a Steam Guard code, by email or anything else. My email address was not hacked, since it has a different password and confirmation comes via SMS So the issue is on the side of the Stand alone client, which I have never logged into on this computer. While waiting for a response from support, let's figure out how this is possible? How can you log into the client without confirmations??? I'm sad about the time spent on purchasing equipment for Poe2. I'm even more afraid of how they were able to log into the Poe 2 account? WE ARE Q ! WHERE WE GO ONE, WE GO ALL ! Last bumped on Apr 12, 2025, 4:15:19 PM
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" Every time I logged in from a different IP in the past GGG used to send a verification email. But seems they disabled this in POE2, because nowadays a large parto f the world uses dinamic IPs. I think they should do a middle ground and force an email verification if you log from a different COUNTRY at least |
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Sure they cancel this option. i get game - paid money - and got hacked.
WE ARE Q ! WHERE WE GO ONE, WE GO ALL !
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Hey there,
If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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oh nice. hope GGG team helps me.
WE ARE Q ! WHERE WE GO ONE, WE GO ALL !
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same, got hacked today as well. Sent the ticket already and hopefully they can do something about it.
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