Account Locked

Does anyone know how long it takes for GGG support to respond to emails? It has been a couple days since my account has been locked without notice and I am trying to resolve this. I was about to finish act 3 on POE 2 but before starting the final boss of the act, I went to go shower and when I came back my account was logged out and had a message on screen that my account has been locked and to email support. I read on reddit and other forums that accounts usually get locked for suspicious activity so I assume my account was hacked. I don't know for certain why my account has been locked.
Last bumped on Apr 12, 2025, 7:36:31 AM
We are currently receiving a high number of support requests. Please rest assured that we will respond to your email as soon as we can. We apologise for any inconvenience in the meantime.

For my brother's reference, I've been waiting for half a month now
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For my brother's reference, I've been waiting for half a month now


Been waiting since End of December now. Good luck, because this company doesn't give a rats ass about you.

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