account inaccessible, support does not respond to emails

my account(main account, with all the stuff - this is a new acc) got hit with some weird "Invalid Login" error, at around april 5-6, support responded to the first email on april 6 and no response since.

I can play the game but cannot use the website, can something be done about it ?
Last bumped on Apr 12, 2025, 4:39:02 PM
Hey there,

If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

Hey g00dbye#1959 I'm unfortunately going through the same thing. The same admin responded to my post today, deleted some proof, and disappeared like whoever responded to our email. It must be GGG policy.

https://www.pathofexile.com/forum/view-thread/3758449

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