Can someone from Support please help me 'Un-gift' a PoE 2 Hideout from my PoE 1 Guild?

Since 'The Dreadnaught Hideout' is a PoE 2-exclusive Hideout, such a mistake shouldn't even be possible to be made at all. No prompt or anything. There should have been a confirmation box to say 'This Hideout is not supported in PoE 1', that is, unless PoE 2 Hideouts can also be used in PoE 1 (doubt it).

The problem is when I unlocked my 'The Dreadnought Hideout (King of the Faridun Supporter Pack)' from PoE 2, a Supporter Pack no less, I thought Alva would automatically give The Dreadnaught Hideout for Guilds by default as a selectable option. However, that wasn't the case, hence, the issue I am having now after using the 'gifting' feature here on the main site.



Thank you for your help : )
HeavyMetalGear
When game developers ignore the criticism that would improve their game, the game fails.
Just because a game receives a great amount of praise vs. only a small amount of criticism
does not mean to call it a day and make a foolish misplaced assumption that it is perfect.
(me)
Last edited by HeavyMetalGear#2712 on Apr 12, 2025, 9:50:58 PM
Last bumped on Apr 12, 2025, 9:39:15 PM
They won’t help with purchase-related issues over the forum.

https://www.pathofexile.com/support
Hey there, could you please email us at support@grindinggear.com so we can look into this matter further for you?
Need help with something? Feel free to email us: support@grindinggear.com
"
Vash_GGG wrote:
Hey there, could you please email us at support@grindinggear.com so we can look into this matter further for you?


Pardon my late reply. I already did that and no reply back from you guys from Support.

I really do want my Dreadnaught Hideout for my Guild for PoE 2. I went through the verify/code process here https://www.pathofexile.com/support. It then generated a code and told me to E-mail to [Removed by Support].

I'll just write up a new E-mail, I guess (or paste from the one I composed already).

Update: I just sent you guys an E-mail so hopefully this gets resolved so this never happens again. No idea why I was even able to gift a PoE 2 hideout to my PoE 1 Guild in first place. That's wild. Lol.
When game developers ignore the criticism that would improve their game, the game fails.
Just because a game receives a great amount of praise vs. only a small amount of criticism
does not mean to call it a day and make a foolish misplaced assumption that it is perfect.
(me)
Last edited by HeavyMetalGear#2712 on Apr 12, 2025, 9:56:56 PM

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