Appeal for Fair Investigation: viliad#0028 Wrongfully Banned in POE2 (Clean Play Record)

Dear Game Administrator,

I am the owner of account viliad#0028.

Prior to the ban, I had been inactive in Path of Exile 2 for an extended period—a fact corroborated by my login history. Upon learning of the 0.2.0 update, I returned to the game a few days ago to create a Mercenary character. During this session, I only purchased one item from the official trade market and retrieved several starter gear from my guild’s stash to test the Mercenary class’s early-game gameplay. All my actions are traceable in your backend logs, and I solemnly confirm that I have never used unauthorized third-party software. Could this ban be a case of mistaken identity?

I’ve learned from in-game friends that many players, including myself, have been banned. This may be linked to cheaters exploiting bots in guild stashes, but I assure you I have had no involvement in such activities and strictly adhere to all game rules.

I recognize the challenges of maintaining fair gameplay, especially against script-abusing cheaters. While mass bans are sometimes necessary, I implore you to investigate my case thoroughly and revert the ban. With the approaching new league, I sincerely hope to rejoin the community and experience the exciting new content as a dedicated player who has always abided by the rules.

I have already sent a request for ban reversal to the relevant email address support@grindinggear.com, but I have not received a response yet.

This is the earnest appeal of a law-abiding gamer who values fair play and hopes for your understanding.