Not able to buy

I can't buy items. I play ps4 and when i try to whisper anyone it comes an error where says i can't because i'm not in game. I also dont recieve the pet of the twich drop.
Last bumped on Apr 7, 2025, 12:25:25 PM
You’ve logged into the website using a different account than you use in-game.
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
Hey there, I'm sorry to hear that!

Unfortunately, we cannot deal with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter further?

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