Appeal for account ban
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Hello GGG, I'm a gamer from China and I had a power outage issue when I tried poe2. I asked my friend to help with a plot mission.,Maybe it's because he turned on the accelerator.,Today's account was banned because of third-party software.,There's no other prohibited behavior.。 I hope to be able to help solve my problem as soon as possible
Last bumped on Apr 7, 2025, 7:54:36 AM
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Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
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" Account sharing is against the rules... I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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" But the reason for the ban was due to a third-party issue, and it was because there was a power outage at that time, just one last image was needed to finish the storyline, so I asked him for help, and after finishing, he logged out. |
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" But that he signed in at all can result in a ban. The amount of time he spent logged in to your account is not the issue. I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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" After he logs in, will the ban be a third-party software problem? I do not know |
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