I NEED HELP,Account has been locked

I purchased an account for $160 and invested a lot of time and effort into it, but it was banned around March 21st. I sent an email inquiring about it on March 29th and have not received a reply yet; I feel very confused and frustrated. Also, guild members told me the guild is gone as well. Please help me unlock my account. If I violated any terms, please let me know how much I need to pay, and I will pay the required amount. My Path of Exile account is [Removed by Support], and I have a level 90 hunter named nephalemas.My email account is [Removed by Support]
Last edited by Joel_GGG#1496 on Apr 7, 2025, 2:39:11 AM
Last bumped on Apr 7, 2025, 6:22:00 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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慕余#1886 wrote:
I purchased an account for $160 and invested a lot of time and effort into it, but it was banned around March 21st. I sent an email inquiring about it on March 29th and have not received a reply yet; I feel very confused and frustrated. Also, guild members told me the guild is gone as well. Please help me unlock my account. If I violated any terms, please let me know how much I need to pay, and I will pay the required amount. My Path of Exile account is [Removed by Support], and I have a level 90 hunter named nephalemas.My email account is [Removed by Support]


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