Infinite Loading into Zone

Having a current problem with infinite loading screens when entering the Chimeral Wetlands. Have been stuck for 3+ hours. I have logged onto other characters, redownloaded the game, and logged out.
Last bumped on Apr 11, 2025, 8:38:35 AM
Me too, stuck at loading screen Chimeral Wetlands in crual act 3 for 2 hours
I'm having this issue as well. My character is stuck at the loading screen for "Jungle Ruins". I have had the console shut down and played different characters for many hours. My character has been stuck for atleast 6 hours now.

@Update, my second character also got stuck at loading screen when entering "Jungle Ruins" for the first time after leaving town.
Last edited by Nick_Kuchiki#9557 on Apr 6, 2025, 2:25:00 PM
I was able to get around it by closing the app then loading into a different character exiting to character selection then back to the original character if anyone is looking for a potential fix. It does this in Cruel again as well.
The same for me, happened more often after today patch.

Out of 4 area changes it happened 3 times, infinite load screen - even after restart and once my PS5 just freeze and needed to restart the whole console entirely - it was so bad, no response and black screen after a few minutes.

It happened ACT3 if that matters - it happened in Jungle ruins and the zone right after it
I’m on the same boat as you guys, stuck on infinite loading screen, Act 3 Chimeral Wetlands.

This is crazy…
Same here, I'm stuck on Trial of Chaos loading screen after a crash. I have some sound behind but nothing happen. I'm currently trying to reinstall the game, this my last hope!
Reinstalling the game fix it for me, I loosed my Trial but I can now load the game until the next crash...
Last edited by Spontex88#9899 on Apr 7, 2025, 3:52:06 PM
Thanks for your reports. We're looking into this.

If it can help, It happen to me an another time 1 hour ago with the exact same pattern : during trial of chaos in the area where you have to grab the soul core. Crash than infinite loading.

I had many crashes in this soul core area too but fortunately without infinite loading
Last edited by Spontex88#9899 on Apr 7, 2025, 9:26:39 PM

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