Need account migration due to mail provider not receiving mails from poe
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Dear support,
I would like to migrate my account Harpel#5793 from its email address to another email adress , because this email provider somehow is unable to receive email from you. Problem: -I purchased the early access to poe2, however I cannot play it, because the unlock key never arrives, not even in the spam filter. -other mails arrived, like the xolla-mail about the recent purchase for the poe2-access. -my other email account also has an account (Harpel2#5899), however that account is not played and not even verified. Request: -please delete my unverified account Harpel2#5899 -please link my account Harpel#5793 from its current email address to the email-account that was previously linked to Harpel2#5899 I also sent you an email to support@grindinggear.com from both accounts to verify this, however I am not sure you received those mails. Please respond to both mailaccounts in any case. Best, Harpel Last bumped on Apr 17, 2025, 3:36:11 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Would be great, thanks.
looking forward to being able to play again =) |
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Dear support,
would you please look into the migration? I know that you're busy, but please - I would really like to play the game I paid for. Best, Harpel |
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