Can’t purchase through microtansaction

I was playing using ps5.
I used up my point, I wanted to buy microtransaction skin effect I added an item in game to the watchlist. It showed up in the watchlist in the website.
I continue to buy point using website. I got 2360 point now, but when I want to check out using website, When I click the buy button, it direct me to the next page which is buy point(at the point I have sufficient point to buy the effect I want).
Any solution to get this problem solved?
As I see my point balance
Is 2360 point in coin button and 30 point in PS
Any idea can I transfer the point into my PS point so that I can buy effect through in game microtransaction?
Last bumped on Apr 7, 2025, 4:07:16 AM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Hi, I’ve email you regarding the issue. Kindly replay asap because I had sent 3 email previously but no reply from the end of your side. Thank you
Your crew contacted me. But they don’t reply after one email. Kindly update
dear admin, could you please update me with your email reply?? cus item in my watchlist is going to end the sales..

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