2 months without response

Hi,

I sent an email to support to transfer all my stuff from one subaccount to another subaccount.

The email was sent on January 27th. 2 months without any feedback and no first response to the email.

Is it taking that long? They forgot about my case and that's it.

I hope that when they get back to me, it's to resolve the issue quickly and not to give a generic first response.

Thank you for your attention.
Last bumped on Apr 5, 2025, 11:13:13 AM
Hi there, we are currently experiencing high volumes of Support requests. Rest assured we will respond to your email as soon as humanly possible.
You've got a long wait my friend, I'm coming up to my 4 month anniversary of no support.
Last edited by ElementzUK#2838 on Apr 5, 2025, 11:14:20 AM

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