Problems with logging from the client programm
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Hi,
since a few weeks ago, when i try to access to my account, the game send me an email telling me that im logging from other city than the i used to,in this case it says i use to logg from Terrasa (Barcelona, Spain), but that is not true, because i log always from Sevilla (Spain). Everytime this happens i receive an email with a security code, but what i want is not having this problem again. Last bumped on Apr 5, 2025, 8:03:07 PM
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GGG can disable that security feature for your account if you email support@grindinggear.com - but I would not recommend removing one of the few things protecting your account given how vulnerable Path of Exile accounts are already (e.g. no Google Authenticator support).
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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OK, i will not remove that seccurity element.
thx a lot for answering | |
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I had the same problem and I didn't receive any security code in my e-mail.
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" Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information. Need help with something? Feel free to email us: support@grindinggear.com
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