Lost my progress , character , stash , transmogs when linking steam and ps5 account
|
Hey GGG.The problem accured when i linket my steam acc and ps5 acc on this website. Keep in mind on steam i have POE1 with bought stashes and all. On PS5 i bought early access support and got coins and bought stashes. After i linked my accounts when i enter POE2 on ps5 i dont have any stash i bought.....Even the skins i bought in POE1 i cant equip. I lost my character , and items and everything on PS5 account. Please look to save my acc , this is rly a big problem for me.
Last bumped on Apr 3, 2025, 6:00:52 AM
|
|
|
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
| |
|
ty for quick answer. send email yesterday after this happened
|
|
|
Its probably using your steam info when you sign in. There should be a drop down box I think on the character select page where you can change which account you are using. I had this problem when I linked my xbox account to my steam account and thought I lost everything too.
I had to restart the game to get the option to appear. |
|
|
The strange thing is this.Not i need to choose what profile i want to use.Even if i use my steam account , i dont haves stashes i bought and another thing i cant use transmog , it says its now available in the version, its aesir warrior pack
|
|
|
sry for typo's
|
|
