My game crashes when I create a new character on the riverbank loading screen

Steps to reproduce:
1) Make a new character, leave and SSF config does not seem to matter
2) Choose class and name
3) Loading screen of Riverbank -> Crash
Now the character always crashes when trying to load in and is unplayable.

Due to this bug, I am unable to make new characters.
Last bumped on Mar 27, 2025, 4:33:48 PM
This crash happens on both DX12 and Vulcan
Can you verify your game files? Go to the Path of Exile 2 game folder and run Packcheck.exe

If on steam client then right click POE 2 in steam library and select properties > Installed Files > Verify integrity of game files.
Tried verifying install files using steam. This did not affect the crashing behavior.

Report Forum Post

Report Account:

Report Type

Additional Info