Still unable to get coins from launch

I have put in a number of tickets, and even got a respond a month and a half ago, but my situation is still unresolved. i'm sure i will get a copy pasta and be told to wait for help, but from my perspective i've been stolen from. I have opened tickets since launch and still dont have my coins from my supporter pack. This is the worst customer service i've seen EVER, extremely unprofessional.

I tried to have faith in your team, but it has been broken. I hope you are happy with taking my money and not giving me what i paid for.
Last bumped on Mar 19, 2025, 7:41:20 PM
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I have put in a number of tickets, and even got a respond a month and a half ago, but my situation is still unresolved. i'm sure i will get a copy pasta and be told to wait for help, but from my perspective i've been stolen from. I have opened tickets since launch and still dont have my coins from my supporter pack. This is the worst customer service i've seen EVER, extremely unprofessional.

I tried to have faith in your team, but it has been broken. I hope you are happy with taking my money and not giving me what i paid for.


Hey there, I'm sorry to hear that!
If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
There is the copypasta. Thanks for nothing. It has been 3 months and i've gotten no resolution. You insult me with your automated messaging.

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