50 days of waiting for support to respond...
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Has anyone actually gotten contact back from GGG support recently? I've been waiting as patiently as I could and haven't emailed them since late January. Still no response. How long do I have to wait for account support?
just a scrub. Last bumped on Mar 18, 2025, 8:26:34 PM
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They have to manage a LARGGGGGGGGGGGGGGGGGE amount of support requests, thats why they stopped responding to any of them.
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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So basically 2 months wait is "normal"...? All that PoE2 money not enough to hire on some temporary support to help the backlog, huh. Ok then.
edit: Well finally magically got a response. Not sure if complaining worked or if they're going through 2 month old backlog... just a scrub. Last edited by digitalized#0238 on Mar 19, 2025, 7:59:38 PM
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