Account Merge Issue - No Response for 1.5 Months

Hello,

I recently purchased POE2, and while going through the account merge process, I encountered an issue. I contacted the support team and received a response requesting more details about my account. I provided all the missing information as requested, but I haven’t received any further communication since then. It has now been 1.5 months without a response.

Could anyone assist me in resolving this?

Best regards,
Marcin
Last bumped on Mar 15, 2025, 1:56:10 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can.

As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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