My early access has been revoked for some reason

Good evening
Today I wanted to play POE2's early access, as I have already purchased and redeemed a key on this account, which is connected to my steam account. I've downloaded the game, tried to log in, but now the game says that I don't have the access? How is this possible if I have already played POE2 couple of months ago + in the dlc are of my steam account it is stated that I have the early access??? What's going on?
If you would like me to provide additional info about my steam account, I would not like to discuss it in the open forum
Last bumped on Mar 15, 2025, 7:27:28 AM
Where did you buy your key?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
Same here... I already played since last year...
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Bracheus#8941 wrote:
Same here... I already played since last year...

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Sarno#0493 wrote:
Where did you buy your key?
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
Hey there!

Could you please email us at support@grindinggear.com so we can look into this matter for you? Please include your Path of Exile account name (including 4 digit discriminator) and the names of a few of your characters.

If you have already contacted us, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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