This issue has been waiting to be solve since 2024 December
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I have been emailing the support team to solve my problem since December 2024.
It takes a month for the team to respond to an email. I receive an email every month and the problem is still not solved. I think the problem here was purchasing the game from Steam while having a Poe account. I returned the game I purchased from Steam. I think the process was broken when I purchased the next package right after. I am requesting support for transferring MTXs to a single sub account. KAANKESKE#5948 kaankeske#7236 Last bumped on Mar 13, 2025, 2:59:51 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Dear Edmund,
I understand situation but its take too long.its already take 3 month. Please could you give more attention to directly to my support ticket.. |
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