Customer support
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I've sent out maybe 5 emails regarding my account to GGG support over the course of 4 months. At first, they were helping me with my account but around Dec they went completely silent and I cant get in contact with them. I've sent them 4 emails in the past couple of months and they are still silent. Is this happening to anyone else?
Last bumped on Mar 12, 2025, 4:20:44 PM
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Each time you email Support, it resets your position in the queue....you go to the end of it. Be patient and they will respond eventually.
😹😹😹😹😹
I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 |
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Does it normally take months for them to respond?
To clarify. The gaps in between the emails I've sent were about a month apart Last edited by Ephilious#7863 on Mar 11, 2025, 11:45:51 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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