payement locked account

Hi,

today when i tried to log-in it showed me my main account was lock at first at was thinking it was NvidiaGeforce Now in cause of it since i was technically logging from 2 different location many time a day ( cause can't rlly price check on a WM)>
But after looking into my mail i saw a refound on a pack i bought yesterday (100dollars support) and i made a mistake i used paypal account of my dad so since he was not aware of me buying a 100$ pack he asked for a refound and my account go probably lock for that so it's completely my bad and i cant log back to just purschase it back how im supposed do to ? :D

main account :
Spoiler
DeLaMoRTs-7830


thanks.
Last bumped on Mar 12, 2025, 10:22:58 AM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
hey @JC_GGG thanks for your VERY fast awnser,

But i live from streaming poe so it's complicated for me not to be able to stream my favorite game, any way to move things forward?.
Hi,
im sorry to post again even after you said,
:we aren't able to assist me with this issue over the forums:
but after 2 day im still waiting for any awnser from the support
: support@grindinggear.com : any way to make it sort today ?....

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