Appeal from veteran players in Anhui, China, please help solve it

I logged in with Setam information on the official website of Exile 2, account:
I purchased lw1545345763 # 3350 and also had 300 dark coins on it. When logging into the game, I had to bind my email to access the official client. However, after binding it, I found that there were no 300 dark coins in the account for lw646622981 # 4930. Could you please merge the 300 dark coins from lw1545345763 # 3350 into lw646622981 # 4930? Thank you very much, old player from Anhui, China.
Last bumped on Mar 11, 2025, 1:20:30 AM
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I logged in with Setam information on the official website of Exile 2, account:
I purchased lw1545345763 # 3350 and also had 300 dark coins on it. When logging into the game, I had to bind my email to access the official client. However, after binding it, I found that there were no 300 dark coins in the account for lw646622981 # 4930. Could you please merge the 300 dark coins from lw1545345763 # 3350 into lw646622981 # 4930? Thank you very much, old player from Anhui, China.
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? We will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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