Early access

Hi i bought early key in g2a for poe2, after i download the game on steam i try to play but i cant '' u dont have early access on your account'' what can i do?
Last bumped on Mar 8, 2025, 7:21:25 PM
You got scammed; ask for a refund from G2A and / or the seller on their marketplace.

GGG aren't interested.
GGG do not offer first-party Technical Support.

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Hey there,

If you received/purchased access via a third party, then the key's status may have been revoked. We can't speculate on the reasons for this and you will need to discuss this with the person that you received/purchased the key from. We recommend making Path of Exile purchases via our website as we will be able to assist with any issues that may arise.
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Cameron_GGG wrote:
If you received/purchased access via a third party, then the key's status may have been revoked.

I'd bet good money the Steam key is one of those "add to Library but don't grant license" keys your website hands out. Otherwise 1) the timing would have to line up, and, 2) the OP likely would've mentioned the game being removed from their Steam Library - they didn't, so it's likely still there.

You should've just made the game free to add to Libraries, but with prominently listed DLC to access it through Early Access. Creating and distributing """Path of Exile 2 keys""" which will be recognised and accepted by the various store platforms out there but not actually do anything useful is one of the biggest missteps I've ever seen. You created a massive opportunity for scams while making the UX needlessly painful.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.

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