This is my final attempt at a resolution before I contact my bank. Support PLEASE respond.
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I have not received my wraeclast supporter merch. I have tried to contact support 3 seperate times since December. I will not pay for a product I haven't received, this is infuriating. I will wait another 2 weeks.
I bought the wraeclast merch pack in December 2 weeks after launch. I still have not received my merch or had support message me back with my info, it's been almost a week since I sent my info the first time with no response. TheLowFramesTTV#2134 PLEASE contact me over gmail. [Removed by Support] Last edited by CoryA_GGG#0000 on Mar 5, 2025, 11:39:14 AM Last bumped on Mar 6, 2025, 3:04:04 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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I got a response back once 3 weeks ago and then never got a follow up. im starting to feel like I was scammed out of 500 bucks due to never even getting an update on my physical merch. ive already gathered the necessary evidence to send to my bank regarding a chargeback if I must. this is unacceptable.
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