No one is handling the transaction issue emails for the mall
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Regarding the issue with the mall's recharge transaction, I have sent an email two weeks ago, yet there has been no response. When can I expect a reply? Regardless of whether the issue can be resolved or not, shouldn't there at least be an acknowledgment? This is no longer just a matter of transaction; it's a matter of attitude.
Last bumped on Mar 2, 2025, 11:15:26 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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