Crashes to Desktop 100% of the time on character load

Four about 3 weeks the game has been crashing to desktop after selecting a character. It's super sad to see more and more updates to the game while my account is left unplayable, even though I paid for this early access.

It happens with every character on my account, and even happens after creating a new character. It happened initially on Steam, but still persists even after reinstalling with the GGG launcher instead.

There are no error messages, but the client log has the following entries that may be relevant.


"
11:04:34 691297984 [INFO Client XXXXX] Async connecting to tok01.login.pathofexile2.com:21260
11:04:34 691298015 [INFO Client XXXXX] Connected to tok01.login.pathofexile2.com in 15ms.
11:04:34 691298250 [INFO Client XXXXX] The password is not correct for this account.
11:04:34 691298265 [INFO Client XXXXX] Abnormal disconnect: An unexpected disconnection occurred.



This sounds like a password issue, but I have no trouble logging in, making characters, seeing options, etc. It only happens when loading into the actual gameplay section.
Could this be related to me switching from a steam login to an email login?


Here are the final log entries for more reference.


Spoiler
11:04:34 691298015 4f3e4b40 [INFO Client XXXXX] Connected to tok01.login.pathofexile2.com in 15ms.
11:04:34 691298250 6746b0f6 [INFO Client XXXXX] The password is not correct for this account.
11:04:34 691298265 2341876b [INFO Client XXXXX] Abnormal disconnect: An unexpected disconnection occurred.
11:04:43 691307078 4f3e4ccd [INFO Client XXXXX] Async connecting to tok01.login.pathofexile2.com:21260
11:04:43 691307093 4f3e4b40 [INFO Client XXXXX] Connected to tok01.login.pathofexile2.com in 15ms.
11:04:43 691307265 6746b0f6 [INFO Client XXXXX] The password is not correct for this account.
11:04:43 691307265 d26a3851 [WARN Client XXXXX] [ControlManager::SetControllerUIContextLayer] Tried to set Controller UI Context Layer with a control that already exists! ID: ConfirmationWindow
11:04:43 691307281 2341876b [INFO Client XXXXX] Abnormal disconnect: An unexpected disconnection occurred.
11:05:25 691349484 4f3e4ccd [INFO Client XXXXX] Async connecting to tok01.login.pathofexile2.com:21260
11:05:25 691349500 4f3e4b40 [INFO Client XXXXX] Connected to tok01.login.pathofexile2.com in 0ms.
11:05:40 691364421 4228e2a0 [DEBUG Client XXXXX] [ENTITY] Destroy static entities
11:05:40 691364421 4228e282 [DEBUG Client XXXXX] [ENTITY] Finalize static entities
11:05:40 691364453 2d8e8b57 [DEBUG Client XXXXX] Got Instance Details from login server
11:05:40 691364468 403248f7 [INFO Client XXXXX] [SHADER] Delay: OFF
11:05:40 691364468 91c6da6 [INFO Client XXXXX] Connecting to instance server at 103.62.49.229:21360
11:05:40 691364500 91c69aa [DEBUG Client XXXXX] Connect time to instance server was 0ms
11:05:40 691364500 91c4c6b [DEBUG Client XXXXX] Client-Safe Instance ID = 2680954470
11:05:40 691364515 2caa1679 [DEBUG Client XXXXX] Generating level 15 area "G1_town" with seed 1
11:05:40 691364546 bfabe408 [WARN Client XXXXX] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildBiceps01.fmt'
11:05:40 691364546 bfabe408 [WARN Client XXXXX] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildClavicle01.fmt'
11:05:40 691364609 bfabe408 [WARN Client XXXXX] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildFermur01.fmt'
11:05:43 691367296 f0c29e12 [INFO Client XXXXX] Tile hash: 892597717
11:05:43 691367296 f0c29e11 [INFO Client XXXXX] Doodad hash: 3696732714
11:05:43 691367484 4228e2a0 [DEBUG Client XXXXX] [ENTITY] Destroy static entities
11:05:43 691367515 992412d1 [DEBUG Client XXXXX] [SCENE] Height Map Texture: 330 x 300
11:05:43 691367531 4228e282 [DEBUG Client XXXXX] [ENTITY] Finalize static entities
11:05:50 691374171 1a61e989 [DEBUG Client XXXXX] InstanceClientSetSelfPartyInvitationSecurityCode = 0
11:05:52 691376062 f0c29e12 [INFO Client XXXXX] Tile hash: 424689515
11:05:52 691376062 f0c29e11 [INFO Client XXXXX] Doodad hash: 1473049765
11:05:52 691376062 f0c29e12 [INFO Client XXXXX] Tile hash: 2735411621
11:05:52 691376062 f0c29e11 [INFO Client XXXXX] Doodad hash: 1436547069
11:05:52 691376078 f0c29e12 [INFO Client XXXXX] Tile hash: 0
11:05:52 691376078 f0c29e11 [INFO Client XXXXX] Doodad hash: 0
11:05:53 691377046 d55bd83e [INFO Client XXXXX] PrecalcBaseTypeHashMap
11:05:53 691377062 d55bd819 [INFO Client XXXXX] PrecalcModNameHashMap
11:05:53 691377109 d55bd81b [INFO Client XXXXX] PrecalcItemClassMap
11:05:53 691377109 d55bd81d [INFO Client XXXXX] PrecalcSoundEffects
11:05:53 691377125 d55bd81f [INFO Client XXXXX] PrecalcDropEffects
11:05:53 691377125 d55bd811 [INFO Client XXXXX] PrecalcNonEnchantModHashes
11:05:53 691377125 d55bd878 [INFO Client XXXXX] PrecalcRuleNameToTypeMap
11:05:53 691377125 d55bd87a [INFO Client XXXXX] PrecalcCJESPNIndexMap
11:05:53 691377203 f0c29e12 [INFO Client XXXXX] Tile hash: 1832638037
11:05:53 691377203 f0c29e11 [INFO Client XXXXX] Doodad hash: 762687009
11:05:53 691377203 f0c29e12 [INFO Client XXXXX] Tile hash: 3746447842
11:05:53 691377203 f0c29e11 [INFO Client XXXXX] Doodad hash: 805088815
11:05:54 691377968 f0c29e12 [INFO Client XXXXX] Tile hash: 2645969197
11:05:54 691377968 f0c29e12 [INFO Client XXXXX] Tile hash: 2609341510
11:05:54 691377968 f0c29e11 [INFO Client XXXXX] Doodad hash: 39991026
11:05:54 691377968 f0c29e11 [INFO Client XXXXX] Doodad hash: 3232555913
Last bumped on Mar 2, 2025, 6:55:26 PM

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