How long should I wait to apply for a refund? Can anyone tell me?

Is there anyone here who can solve the problem? I will only keep telling you to wait patiently. Too many people have been waiting for a long time because of the refund. No one will buy anything in the game before the last problem is solved, because no one can predict what consequences this will cause. This is fatal to a company. Please help everyone solve the problem as soon as possible, instead of perfunctory with mechanical answers.
Last bumped on Mar 1, 2025, 9:40:58 PM
Hi there,

I'm very sorry to hear this, and I apologise for our slower-than-usual support response times.

As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to your request as soon as possible, and we appreciate your understanding in the meantime.

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